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Contact us any time via email
If your question is not addressed on this page please contact us via email, live chat, or telephone and we will respond to you immediately.
Contact us instantly with live chat
Telephone Support Hotline
1-866-673-6110
Office hours Mon-Fri 10am - 5pm EST
Frequently Asked Questions
Will my pictures look good on a banner?
Our image enhancement process allows us to make almost every picture into an amazing banner.
If, however, we do receive an image on a banner that is too small to print well at the desired size, we will contact you before printing. You can also send us an email (address above) with the image attached and we’ll let you know the recommended range of banner sizes for that picture.
What is your return policy?
If there is any problem with your banner, you can return it within 10 days for a full refund.
We also print images directly to canvas without wrapping them. If you are getting your canvas printed with the intention of wrapping it yourself or locally, please let us know and we can prepare the canvas for a successful wrap.
Why should I choose Banner Burner for my printing needs?
We are a family run business that puts customer service first.
We use the finest quality products available and we stand behind every job.
Everyone you talk to at BannerBurner will care about making sure you are satisfied with your order.
Do you offer bulk discounts?
If you are ordering many banners, please get in touch with us about bulk discounts. We will work with you to provide a great deal.
If I order today, how long until my banner ships?
Banners usually ship the next business day and always within 48 hours.
What is the cost of shipping?
Shipping to the US is 9.99 for Fedex and 4.99 for USPS. There is no shipping fee for additional banners (you can order 10 banners and the shipping fee will be the same).
How long do the banners last?
We use top quality canvas and viynl and archival inks that are rated to last for over 20 years.
Does BannerBurner ship internationally?
We ship anywhere within the United States, Canada, and Puerto Rico.
Shipping Notice
If it turns out that the shipping price for your order is dramatically higher than average or if the package gets classified as freight, we will offer the customer the option to pay for shipping or have the order refunded. We do not cover unexpectedly high or freight shipping costs.
Customer Testimonials
"My banner came out great. It was a banner for church and I'm thankful it got here so fast"
Shirley Metts
"We ordered four banners and they got here so fast. The quality is top notch. Thanks BannerBurner!"
Mark Norris
"Thank you for doing our sports league banners at such a great price. They worked out great for us."
Penny Richards